| | | Guarantee oo Skystone Creations Guarantees the workmanship and authenticity of each and every piece of Indian Jewelry made in our shop. If you are not satisfied with the quality and workmanship of our jewelry, please return it for a full refund. Our Silversmith's are all Native American Navajo's who are skilled in the making of fine sterling silver jewelry.
| | Shipping oo Jewelry shipments must be shipped 3 Day Insured Priority Mail via the U.S. Postal Service for both foreign and domestic destinations and all orders over $50.00 US Dollars. The charge for shipping is a flat rate $8.50 per Insured shipment. You may have your order shipped as Uninsured First Class Mail for $2.75 on Domestic US only shipments that are less than $50.00. If for some reason you may require faster delivery, you may use the Special Order Request Form to expedite delivery of your order. Please include your Order No. in the form text box so we know which order to expedite. We will contact you about the type of delivery service and the additional cost to your order.
| | Special Orders oo Special Orders are welcomed an are an integral part of our business. If you see a particular piece of indian jewelry from our site and do not see it in your favorite stone, we will custom design the Sterling Silver jewelry to your specifications except where limitations prohibit. Also, we can fix, modify, or repair your Indian Jewelry in our shop by one of our fine silversmith's. As with all our jewelry, we guarantee the superior workmanship in every piece we make. Please fill out the Special Order Request Form and we will contact you about your request.
| | Return Policy oo If you are not satisfied with the workmanship or quality of our Sterling Silver jewelry, you may return any or all items from your order for a full refund, except for shipping cost. You must notify us within 14 days from date of invoice that you wish to return any items you have purchased to obtain a refund. The date of invoice in most cases will be the same day the item(s) will be shipped. So, we urge you to examine your order as soon as possible to determine if any item(s) need to be returned. If you wish a replacement of any piece our jewelry, it will be replaced without charge. Exchanges will be handled the same as replacements. If the exchange of an item of jewelry is for an item of a higher price, an additional charge for the difference in price will be charged to your Credit Card.
| | Care and Maintenance of Jewelry oo For cleaning Silver, we recommend Hagerty Silversmith's Spray Polish.You can find this product in most Department Stores, or you may purchase it from our store for $18.00 (14.5 oz. can). Use the link below if you would like to purchase this product. As for it's use, DO NOT spray directly on the jewelry, but spray Hagerty's on a soft cloth, and polish your Sterling Silver jewelry to a beautiful shine. Silversmith Spray Polish
| | Privacy & Security oo All information submitted to Skystone Creations will be confidential. Information acquired from orders received will not be used except for internal purposes only. Skystone Creations and Our Host will be vigilant in maintaining a secure Web Site for our customers. We have redesigned our site to insure a secure purchasing environment using a secure server and encrypted order forms. | |
